Book a Free Care Assessment in Birmingham
We are here to help. Speak to our friendly care team today β with no pressure and no obligation.
Arranging care for someone you love can feel like a big step. At Marula Support Services, we make it as simple and supportive as possible. Call us directly, send us an email or complete our online assessment form below β we will listen carefully, answer your questions and guide you through your options at a pace that feels right for you.
Birmingham, B28 8JG
England
Complete Our Online Assessment Form
Tell us a little about your situation and we will be in touch within 24 hours to discuss your options. All information you share is treated with complete confidentiality.
Prefer to Speak to Someone?
Visits by appointment
What Happens Next?
- 1We receive your assessment request and review your details.
- 2A member of our team calls you within 24 hours.
- 3We arrange a free home visit at a time that suits you.
- 4Your personalised care plan is created and care begins.
Get in Touch
Our team is based in Birmingham and serves families across the city and the wider West Midlands. We welcome calls, emails and, where helpful, office visits by appointment.
Telephone
0121-7020-176MondayβFriday: 9amβ5pm
24/7 on-call for existing clients and urgent enquiries
Address
Marula Support Services
Birmingham, B28 8JG, England
Office visits by appointment only
Areas We Cover

What Happens When You Contact Us
We know that reaching out about care can feel daunting. Here is exactly what to expect when you get in touch with our team.
A Friendly Conversation
When you call or submit your form, you will speak to or hear back from a real member of our team β not a call centre. We will listen to your situation without rushing you and answer any questions you have, honestly and clearly.
Your Free Home Assessment
If you would like to proceed, we will arrange for a qualified care manager to visit your loved one at home, at a time that suits your family. The assessment is completely free and there is no obligation whatsoever.
Your Tailored Care Plan
Following the assessment, we will put together a personalised care plan that reflects your loved one's needs, preferences and daily routines. We will walk you through it together before care begins.
Care Begins
Once everyone is happy with the plan, we match a consistent local carer to your loved one and care begins β usually within a few days of the assessment.
Your Questions, Answered
Here are the questions families most commonly ask before getting in touch.

Looking to Join Our Team?
If you are interested in a rewarding career in care β not just a job β we would love to hear from you. Marula Support Services is always looking for compassionate, reliable people who share our values.
View Care Jobs in Birmingham βStill Have Questions? We Are Here to Help.
Do not hesitate to reach out β there are no silly questions when it comes to care. Our team is here to listen, support and guide you, with complete professionalism and genuine warmth.

