Care Jobs in Birmingham — Build a Career That Truly Matters
Join the Marula Support Services team and make a genuine difference in the lives of people across Birmingham every single day.
At Marula, we do not just offer jobs — we offer purpose. If you are a compassionate, reliable person who believes that everyone deserves to be supported with dignity and respect, we want to hear from you. No matter your background or level of experience, if you share our values, there is a place for you here.
Why Choose a Career at Marula Support Services?
There are many care employers in Birmingham. Here is why our team members choose Marula — and why they stay.
A Team That Values You
At Marula, you are not a number on a rota. Every team member is known by name, supported by experienced managers and treated with the same respect and dignity we expect our carers to give to every client.
Full Training and Development
You will receive a comprehensive induction before you begin and ongoing training throughout your career with us — covering safeguarding, medication, manual handling, dementia, mental health, PBS and more.
Flexible Working Patterns
We understand that life does not follow a 9-to-5. We offer morning, afternoon, evening and weekend shifts, with both full-time and part-time hours available to suit your lifestyle and commitments.
Real Career Progression
Whether you want to develop into a senior support worker, care coordinator, team leader or care manager — we are committed to helping you grow. Many of our management team started as frontline carers.
Competitive Pay and Benefits
We offer a competitive hourly rate, mileage allowance for travel between visits, paid training time, holiday pay and a pension scheme. We regularly review pay to ensure it reflects your skills and experience.
A Diverse and Inclusive Workplace
Our team reflects the communities we serve. We actively welcome applications from people of all backgrounds, cultures and experiences. Diversity makes us stronger — and our clients better cared for.
People First, Always
We have built a workplace culture at Marula that mirrors the values at the heart of our care: compassion, consistency and genuine respect for every individual.
We know that happy, well-supported carers deliver the best care. That is why we invest in our team's wellbeing, keep communication open and honest, celebrate achievements and take the time to listen when things are difficult.
Open Communication
Regular team meetings, one-to-one supervisions and an open-door management policy. Your voice matters and your feedback shapes how we work.
Investing in Growth
Every team member has a personal development plan. We fund training, support NVQ study and promote from within wherever possible.
Wellbeing Matters
We take staff wellbeing seriously — not just as a policy commitment, but as a daily practice. A supported team is a happy team, and a happy team changes lives.
Current Vacancies in Birmingham
We are always looking for talented, compassionate people to join our growing team. Browse our current openings below.
Support Worker — Home Care
What You Will Do
You will support adults in their own homes with personal care, daily living tasks, companionship, medication prompts and community engagement — always working to your client's individual care plan and upholding their dignity and independence at every step.
Experience preferred but not essential — full training provided.
What We Are Looking For
- ✓Compassion and empathy
- ✓Reliability and punctuality
- ✓Good communication skills
- ✓Patience and respect for diversity
- ✓A genuine desire to help others
Senior Support Worker
What You Will Do
In addition to direct care delivery, you will take a lead role within your team — supporting junior staff, deputising for the care coordinator, completing assessments and contributing to care plan reviews. You will be a point of contact for clients and families.
What We Are Looking For
- ✓Minimum 2 years' care experience
- ✓NVQ Level 3 Health & Social Care (or working towards)
- ✓Supervisory experience beneficial
- ✓Full UK driving licence beneficial
- ✓Strong communication with families and professionals
Live-in Carer
What You Will Do
As a live-in carer, you will reside in the client's home and provide consistent, round-the-clock support — from personal care and medication to companionship, domestic tasks and overnight assistance. You will be the anchor of a client's daily life.
What We Are Looking For
- ✓Experience in live-in or complex care preferred
- ✓High level of personal responsibility
- ✓Strong communication with family and management
- ✓Calm and adaptable under pressure
- ✓Genuine commitment to quality care
Register Your Interest
Don't see the right role listed? We are always growing. Send us your details and we will be in touch when a suitable vacancy arises.
What You Will Receive as a Marula Team Member
Competitive Hourly Pay
Reflecting your skills, experience and role level. Reviewed regularly.
DBS Check Funded
We cover the cost of your enhanced DBS check as part of onboarding.
Mileage Allowance
Paid mileage for travel between client visits.
Paid Training and Induction
Comprehensive paid induction and ongoing CPD throughout your career.
NVQ / Diploma Support
We support team members in gaining care qualifications whilst working.
Flexible Rota
Built around your availability — mornings, evenings, weekends or a mix.
Annual Leave
Statutory holiday entitlement, increasing with length of service.
Supportive Team
Regular supervisions, open-door management and genuine team spirit.
Career Progression
A clear pathway from support worker through to senior and management roles.
Staff Wellbeing Support
Access to wellbeing resources and a management team that truly listens.
Hear From Our Team
Do not just take our word for it — here is what some of our team members have to say about working at Marula Support Services.
Marula gave me my first chance in care and never stopped investing in me. I have done more training here than anywhere else, and I genuinely feel like part of a family — not just a rota slot.
I started as a support worker with no formal care experience. Five years later I am a senior, I have got my Level 3 and I am working towards coordinator level. Marula actually invests in the people who work here.
Live-in care is a unique role — you really become part of someone's life. Marula prepared me thoroughly, matches me to clients carefully and checks in with me regularly. I feel completely supported.
Apply to Join the Marula Team
Ready to take the next step? Complete the form below and a member of our team will be in touch within 48 hours to discuss your application.
Have a Question First?
Not ready to apply yet? Call us for an informal chat about working with Marula.
📞 0121-7020-176✉️ admin@marulasupportservices.co.ukOur Promise to Staff
- ✓DBS check fully funded by Marula
- ✓Comprehensive paid induction training
- ✓Regular supervision and support
- ✓24/7 on-call management team
- ✓Mileage reimbursement
- ✓Competitive, regularly reviewed pay
- ✓Genuine career development pathways
- ✓A team that has your back
Frequently Asked Questions About Working at Marula
Ready to Make a Difference in Birmingham?
If you are looking for more than just a job — a role with real purpose, genuine development and a team that has your back — apply to join Marula Support Services today. We would love to hear from you.
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